{"instagram_id":"12180963","username":"hubspot","full_name":"HubSpot","description":"It's not enough for businesses to grow. 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By listening to your customers, you can improve their experience and retain them.\n\nWhat methods does your business use to garner customer feedback?\n\n#customerfeedback #businesstips #socialmedialistening #customersatisfaction #hubspot #growbetter #startuptips","comments":"7","likes":"444","media_url":"https:\/\/www.instagram.com\/p\/B1RBlouAKPS","media_image_url":"https:\/\/scontent-ort2-1.cdninstagram.com\/vp\/1a8d7157d37f4a76c8c2c99c8e29aaf5\/5DDE6C28\/t51.2885-15\/e15\/s150x150\/67278692_136704504222326_4866734151634659042_n.jpg?_nc_ht=scontent-ort2-1.cdninstagram.com","type":"IMAGE","mentions":[],"hashtags":["customerfeedback","businesstips","socialmedialistening","customersatisfaction","hubspot","growbetter","startuptips"],"date":"2019-08-18 02:29:53","last_check_date":"2019-08-18 02:29:53"},{"media_id":"2111812303316850180","instagram_user_id":"3710","shortcode":"B1OqhnbgBYE","created_date":"1565967666","caption":"In the world of business, no problem is ever truly \"solved.\" As our society evolves, so do our consumers \u2013 and the problems they face. The truly successful companies are those that innovate, and then keep innovating. It's not about getting there first; it's about putting your customers first, and evolving alongside them because what seems like the perfect solution today, might very well be ineffective tomorrow.\n\n#growbetter #tweetsfromtwitter #customerfirst #innovate #businesstips #hubspot #innovation","comments":"11","likes":"1055","media_url":"https:\/\/www.instagram.com\/p\/B1OqhnbgBYE","media_image_url":"https:\/\/scontent-ort2-1.cdninstagram.com\/vp\/907e8f9bdd9ac7be772412a705775c35\/5DD3B654\/t51.2885-15\/e15\/s150x150\/67358005_2209651889156735_3367268858945642603_n.jpg?_nc_ht=scontent-ort2-1.cdninstagram.com","type":"IMAGE","mentions":[],"hashtags":["growbetter","tweetsfromtwitter","customerfirst","innovate","businesstips","hubspot","innovation"],"date":"2019-08-16 17:43:45","last_check_date":"2019-08-18 02:29:53"},{"media_id":"2111057350038289990","instagram_user_id":"3710","shortcode":"B1L-3mZgn5G","created_date":"1565877668","caption":"Who said watching online videos was a waste of time? New data from Google and Omnicom Media Group shows that YouTube users are increasingly interested in short-form and UGC content that helps them reflect on their own lives \u2013 and adds purpose to their watching habits. This differs from traditional consumer motivations when it comes to TV, for example, which is seen as a form of escapism. Rather than immersing ourselves in unfamiliar (and often unrealistic) worlds, we're more interested in understanding our own experiences. 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With more communication channels than ever, it's natural to want to contact your customers in several places. But tread carefully; it's easy to push people away. 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They care more about their own problems than your departments. ?\n\n#customerfirst #hubspot #growbetter #startuptips #businesstips #growthmindset #customerservice #successmindset #customerexperience","comments":"19","likes":"715","media_url":"https:\/\/www.instagram.com\/p\/B059TSeARH_","media_image_url":"https:\/\/scontent-ort2-1.cdninstagram.com\/vp\/1e6593f6aa9f81c2f7d30fa1fc9ef441\/5DE3AB8D\/t51.2885-15\/e15\/s150x150\/66808807_421786798681449_8434801587823735191_n.jpg?_nc_ht=scontent-ort2-1.cdninstagram.com","type":"IMAGE","mentions":[],"hashtags":["customerfirst","hubspot","growbetter","startuptips","businesstips","growthmindset","customerservice","successmindset","customerexperience"],"date":"2019-08-16 08:59:43","last_check_date":"2019-08-17 06:43:45"}]}